SHIPPING AND RETURNS
Shipping Policy
Customer takes the responsibility of maintaining the confidentiality of his/her account details including password and preventing unauthorized access to his/her account. Customer agrees to accept responsibility for all activities that occur from their account. Customer must take all necessary steps to ensure that the account credentials are kept confidential and secure and should inform the seller immediately in case customer has any reason to believe that his/her account credentials including user id and password are manipulated and/or used in an unauthorized manner.
Customer is solely responsible for providing the correct billing and delivery addresses.
Delivery will take place at the delivery address specified by customer during the ordering process. Delivery address must be within the Tamilnadu.
Return & Exchange Policy
When customer places an order to purchase a product/product from ambalricemill.com, the order represents a non-binding agreement between the seller and the customer. A binding contract between seller and buyer forms only after a complete payment is fully authorized by the payment gateway and the goods are dispatched from our warehouse. Any order will be dispatched only after a successful authorization of the billed amount in full.
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Order and the goods become customer’s responsibility and ownership after customer receives them.
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Only the written conversation will be considered for any change or cancellation of order before or after dispatch of goods. Cash refund fee on order cancellation may apply.
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Kindly align the Refund policy to be in line with the products and services available on the website and include the number of days taken to process the refund and credit the amount to the customer's bank account. (for e.g. 5-7 working days).